FAQ

if you have a question that we did not answer, please contact us

ARE THERE SHOWERS AND LOCKERS?

WE ARE LOCATED IN A CAPITOL HILL ROW HOME THAT WE HAVE REMODELED INTO A BOUTIQUE SPA.  WE DO HAVE RESTROOM FACILITIES, HOWEVER WE DO NOT CURRENTLY HAVE A SHOWER OR LOCKER ROOM IN OUR FACILITY.

WHAT IS THE APPROPRIATE AMOUNT OF HAIR GROWTH FOR WAXING?

WE WANT THE DISCOMFORT OF WAXING TO BE AT A MINIMUM AND THE RESULTS TO LAST.  WE KINDLY ASK THAT ALL WAXING CLIENTS WAIT A MINIMUM OF 7-10 DAYS TO WAX AFTER THEIR LAST METHOD OF HAIR REMOVAL TO ENSURE GREAT RESULTS.

HOW LONG SHOULD I WAIT UNTIL RECEIVING A SERVICE DURING PREGNANCY?

OUR TEAM HAS TREMENDOUS EXPERIENCE WITH FERTILITY CLIENTS, PRENATAL CLIENTS, AND POSTNATAL CLIENTS (AND ARE VERY COMFORTABLE WITH CLIENTS WITH MULTIPLES).  IF THERE ARE ANY POTENTIAL CONTRAINDICATIONS OR CONCERNS YOU HAVE IN REGARD TO YOUR SPECIFIC TREATMENTS, WE ARE AVAILABLE TO ANSWER YOUR QUESTIONS VIA EMAIL AT INFO@SPAONTHEHILL.COM

WHO IS THE MOST EXPERIENCED/ BEST MASSAGE THERAPIST?

EACH OF OUR THERAPISTS IS REQUIRED TO MAINTAIN NECESSARY LICENSING, HAVE SEVERAL YEARS OF EXPERIENCE, AND COMPLETE A COMPANY TRAINING PRIOR TO WORKING WITH CLIENTS.  IN ADDITION, WE ONLY WORK WITH THERAPISTS WITH A PASSION FOR THE HEALING ARTS AND PERSONABLE DEMEANOR.

CAN I HOST A SPA PARTY AT YOUR LOCATION?

WE WOULD BE HONORED TO ASSIST YOU IN MAKING YOUR SPECIAL OCCASION A MEMORABLE SPA DAY.  WE ARE ALSO AVAILABLE TO COME TO YOU.  PLEASE CONTACT US AT EVENTS@SPAONTHEHILL.COM FOR MORE INFORMATION.

WHAT ARE YOUR HOURS?

WE TAKE APPOINTMENTS MONDAY TO SATURDAY 10 AM – 9 PM AND SUNDAY 10 AM – 8 PM. IF YOU DO NOT HAVE AN APPOINTMENT, WE SUGGEST CALLING 202.543.5950 FOR ASSISTANCE.

DO YOU TAKE WALK-IN APPOINTMENTS?

WE TAKE CLIENTS BY APPOINTMENT ONLY.  SAME DAY APPOINTMENTS MAY BE AVAILABLE.  PLEASE CONTACT US AT 202.543.5950 OR EMAIL INFO@SPAONTHEHILL.COM FOR ASSISTANCE.

DO YOU SELL GIFT CERTIFICATES?

WE DO!  YOUR PURCHASE OPTIONS INCLUDE

  • INSTANTLY ONLINE (YOU MAY PRINT OR EMAIL DIRECTLY TO RECIPIENT)
  • VIA PHONE BY CALLING 202.543.5950 USING A VALID CREDIT OR DEBIT CARD
  • COMING TO OUR LOCATION DURING BUSINESS HOURS (WE ARE OPEN 7 DAYS A WEEK!)